Returns & Exchanges
At ESTART, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unused items in their original packaging. Simply follow our streamlined process to initiate a return or exchange for a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags and labels are still attached.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed and credited back to you within 5-7 business days.
